As This Old Marketing approaches its 150th taping, Joe Pulizzi and Robert Rose wax philosophical about why podcasting is so powerful, and the rookie mistakes they now avoid.
A handful of marketing contrarians have been predicting a spike for podcasting for a few years. While a steep climb hasn’t materialized, audio content is rising steadily in popularity year over year. According to the Pew Research Foundation, the percent of Americans who had listened to a podcast within the previous 30 days more than doubled between 2008 and 2016 (9% to 21%). The numbers look better among younger Americans. A study by ypulse found 35% of Millennials ages 18 to 34 regularly follow at least one podcast.
35% of Millennials ages 18 to 34 regularly follow at least one #podcast via @ypulse.
The % of Americans who listened to a #podcast w/in previous 30 days doubled from 2008 to 2016 via @pewresearch.
Is it high time for an audio revolution? The New York Times reports that many amateur podcasters are going professional as major media companies invest in this new form of digital publishing (May 7, 2016). Advertisers are getting in on the action too: They expect to spend $35 million on podcasts in 2016 (Wall Street Journal, Feb. 18, 2016). And even a few big venture-capital deals in the space signal that the industry may be poised to grow even more.
Ready to launch a podcast?
As content-heavy brands consider new channels, podcasting should be on the table, say Joe Pulizzi and Robert Rose, hosts of This Old Marketing. “Podcasting is different because it’s an extremely intimate way to interact with your audience,” says Rose, chief content adviser at Content Marketing Institute. “Joe and I share our family and personal lives on the show, and many times they are issues others struggle with. People come up to me all the time, asking about something very personal I’ve shared on the podcast. I think being in someone’s head when your voice comes through those headphones is a wonderful experience. It creates a connection that other mediums can’t make.”
#Podcasting is an extremely intimate way to interact with your audience says @robert_rose.
All that connection, however, requires a good bit of work. It may look easy (“Hey guys, let’s record ourselves chatting about stuff and make a podcast out of it!”), but the pre- and post-production work is sizable. Pulizzi and Rose estimate that for each weekly show, they spend about four hours on research and production – or eight hours for every one-hour show.
Explains Pulizzi, founder of the Content Marketing Institute, “We want it to sound like we’re two guys having a conversation, but there’s a lot of background work involved. And the more care we put into it, the better the show is.”
As for measuring effectiveness, any podcaster will tell you it’s like being beamed to the earliest days of digital. Yes, you can see how many people downloaded your podcast via iTunes (the biggest aggregator by a large margin), but you won’t know how many listened or at what point they turned it off. And if you suddenly see a spike in downloads, it’s nearly impossible to tell whether the show was just that good or whether a change in iTunes algorithms was the culprit.
“The lack of podcast data is kind of shocking,” said Gina Delvac, the producer of Call Your Girlfriend, a pop-culture show for women. (Executives at Apple appear to be listening. In the spring, Apple brought seven leading podcasters to its headquarters to discuss their complaints, though the outcome of those conversations is still unknown.)
The lack of #podcast data is kind of shocking says @gdelvac.
The most useful information, say Pulizzi and Rose, comes from reviews on iTunes and other player platforms, as well as tweets that begin to roll in almost immediately after a show is uploaded. The good and bad reviews, say the duo, help them improve each week.
The most useful information comes from reviews & tweets says @joepulizzi @robert_rose. #podcast
Comparing to the early days, Rose admits he’s become more careful about how his opinions come across. “What I’ve learned is that when you have this platform from which to speak, your ideas can come across a notch stronger than you intended,” he explains. “So if you’re being a little snarky on air, it comes across as extra snarky. Don’t get me wrong … we still attack stupid ideas, but we’re more careful about criticizing ideas and not people.”
Tools and techniques
All their efforts require the right tools to execute a quality podcast. Here’s how they do it:
Studio and production
Pulizzi and Rose both say a high-quality microphone is essential. Many of the tools they use are either free or low-cost. They record conversations via Skype, use GarageBand (Rose) and Audacity (Pulizzi) for audio editing, and Rose buys stock music online for show openings.
This Old Marketing uses Libsyn to host and publish the show to the major players like iTunes, Stitcher, and SoundCloud. Libsyn also offers podcasters an RSS feed (essential to distribute the show to aggregators) and an HTML5 media player so listeners can tune in right on your website (rather than through a mobile player like iTunes). Libsyn’s competitors include Blubrry, Spreaker, PodOmatic, and SoundCloud.
The podcasting paradox
After scores of shows and over a thousand hours of work invested, Pulizzi and Rose say the medium is their favorite of all the ways they reach their audience. Why? Because people often listen to podcasts while they are doing something else – and paradoxically, it means you often have their undivided attention. “People listen to us while they are running, on the subway in the morning, while they are doing dishes. You capture them at a moment when they are not in front of a screen or otherwise distracted,” explains Pulizzi.
Even so, both Pulizzi and Rose warn that podcasting isn’t for content marketing beginners. “You need to have an audience first before you launch a podcast,” says Pulizzi. That’s because getting attention on podcast aggregators is too difficult for new entrants. Instead, Pulizzi and Rose say, podcasting should be a diversification strategy for brands already pumping out great content.
Podcasting isn’t for beginners. You need to have an audience first says @joepulizzi.
Cover image by Joseph Kalinowski/Content Marketing Institute
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